The World Golf Tour Web Shop is our official online store where you can purchase WGT Credits for use in-game.

Purchasing through the Web Shop gives you access to special offers and promotions that may not always be available in-game. You can also complete purchases through Xsolla’s secure checkout, which supports a wide range of payment methods, currencies and regions.

Most purchases are delivered to your WGT account shortly after payment is completed. In some cases, you may need to restart the game or refresh your account to see the items appear. If your purchase has not arrived after 30 minutes, please contact WGT Support and include your receipt or transaction details. Xsolla notes that delivery delays can occur after payment is completed, and players should contact game support with their receipt if the purchase does not arrive.

Please make sure your payment method has enough available balance and that the billing information you entered is correct. Payments may also fail because of bank restrictions, regional requirements, fraud protection checks or issues with the selected payment method. If your payment does not complete, you may want to try another payment method or contact Xsolla Support for help with the transaction.

For WGT gameplay, account or item-delivery questions, please visit the WGT Help page and submit a Help Request to our team. For payment-specific issues, such as a declined charge, missing receipt or refund question, please contact Xsolla Support through the checkout support flow. WGT’s Help / FAQ page directs players to the Forums or to submit a Help Request for additional help.

Please double-check that you are signed into the correct WGT account before completing your purchase. Items are delivered to the account used at checkout. If you believe you purchased on the wrong account, contact WGT Support as soon as possible with your receipt, transaction details and the account information involved. Purchases may not always be transferable, but our team can review the issue.